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Workplace Options Announces ISO 9001 Certification
Accreditation Designates Company as Trusted Global Provider of Employee Support Services
23 February 2010 – London – Workplace Options, a leading global provider of employee assistance programmes (EAP) and work-life benefits, announced today it has received company-wide ISO 9001 certification, the International Standard for Quality Systems. The esteemed quality certification will designate Workplace Options as the first EAP and work-life services provider in the U.S., and the only international EAP and work-life services provider in the world, to hold a certification covering all of its employee support service centers.
The ISO 9001 is the world’s most widely used quality management system certification, prescribing standards aimed to ensure that customer and organisational needs are consistently met and improved. As the gold standard for quality assurance, the ISO 9001 certification gives suppliers and customers the confidence that the company they are doing business with is of the highest calibre.
"Workplace Options is pleased to continue paving the way in the international EAP and work-life benefits industry with such a prestigious certification," said Dean Debnam, chief executive officer of Workplace Options. "Such strides confirm that our company is not only seeking to provide clients with an expanding range of world-class employee assistance products and services, but also is being held to the highest measure of standards."
Recognition for Workplace Options covers the full scope of the company’s service offerings, including EAP, work-life and clinical back-up services, both direct to businesses and via EAP partners.
"The receipt of the ISO 9001 certification provides a source of common measure of quality across a culturally diverse set of global product offerings," said Alan King, president and chief operating officer of Workplace Options. "The certification speaks volumes for the depth, strength and quality of our services, and we are pleased to be able to pass along this confidence to our customers."
Great emphasis is placed on bringing quality management systems closer to the organisational process, and Workplace Options looks to the certification to continue pushing the company to improve performance and increase value to customers.
About Workplace Options
Workplace Options helps employees balance their work, family and personal life in order to make their lives healthier, easier and more productive. The company’s world-class Employee Assistance Programme (EAP) and work-life services provide information, resources, referrals and counselling on a variety of issues ranging from dependent care, legal and financial issues to mental health, stress management and addiction.
Drawing from an international network of accredited providers and professionals, Workplace Options is the world’s largest integrated EAP and work-life services provider. Service centres in London, Raleigh. N.C., Toronto and Dublin support more than 22 million employees in 16,000 organisations, across 153 countries. To learn more, visit www.workplaceoptions.com.
© 2010 Workplace Options, Inc. All rights reserved.
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